Consider changing your WiFi channel in order to lower the interference — you should be able to find guidance on how to do this from the router manufacturers. We hope these 4 quick steps for using your Fingbox to troubleshoot slow Internet help you get to the bottom of your connection problems.
Fing Support Search For Search. Our 4 Quick Steps to Troubleshoot Slow Internet Using Fingbox Head on over to the Fingbox Dashboard bottom tab furthest to the right to access our top 4 network troubleshooting features. Then follow these simple steps: 1. Perform an Internet Speed Test The Internet Speed Test feature will tell you what service your Internet Provider is delivering and if it matches what you are paying for.
Perform a Bandwidth Analysis The Bandwidth Analysis feature will give you a snapshot of what bandwidth the devices on your network are using at that exact moment in time. If you have no bandwidth hogs slowing down your Internet, proceed on to the final step! Was this article helpful? By submitting your email, you agree to the Terms of Use and Privacy Policy. There are many reasons your Internet connection might appear slow.
It could be a problem with your modem or router, Wi-Fi signal, signal strength on your cable line, devices on your network saturating your bandwidth, or even a slow DNS server. These troubleshooting steps will help you pin down the cause.
If your speed test confirms your internet is slow, you should try connecting to multiple websites and using multiple devices in your home if your Internet connection is slow. Narrowing down where the problem lies will help you fix it. Does the slowness just happen on one computer, or all your devices? You may just have to reboot the computer, or you may need to perform a malware scan with your preferred antivirus to check that everything is fine.
Be sure to stop any downloads, uploads, Netflix streaming, or other heavy internet activity before running the test to ensure as little interference with the results as possible. There are some caveats here. Speed tests may sometimes appear rather high, as some Internet service providers may prioritize them and they may have servers very close to you. Speeds may also be slower at busier times of the day, when everyone in your neighborhood is using the Internet connection, than at off hours when many people are sleeping or at work.
Like computers, modems and routers sometimes get stuck in a bad, slow, overloaded state. This problem can be fixed with a reboot. The router connects to the modem, which is connected to the cable coming out of the wall. To reboot them, unplug each from their respective power outlets for ten seconds before plugging them back in. It may take a few minutes for your modem to reconnect to your Internet service provider and bring your Internet connection online, so be patient.
Check if your speed improves after the reboots. A bad Wi-Fi connection can seem like an Internet connection problem, especially since it can affect all the devices in your home. There are quite a few reasons you may have a bad Wi-Fi signal. This is a particularly common problem in denser urban areas—for example, if you live in an apartment complex with neighbors who have a bunch of wireless routers and other devices.
You could also just have a dead zone, something interfering with your Wi-Fi signal, or poor converage throughout your home. Consult our guide to speeding up your Wi-Fi and getting a better signal for more tips. If you have a larger home or yard and need better Wi-FI coverage, consider getting a mesh Wi-Fi system that provides multiple base stations you can place around your home or property.
Your Internet connection is shared by all the devices in your home, so other devices on your network could be saturating your Internet connection, slowing things down for everyone else. If your hardware seems to be in working order, see if any other programs are hogging the connection. You should also try installing extensions like AdBlock Plus and Privacy Badger , which will block some of the bandwidth-hogging ads, animations, and videos that can use up your connection.
You can also try a different browser entirely, like the privacy-minded Brave. File-syncing services like Google Drive, Dropbox, or OneDrive might be moving data in the background, which can eat up your bandwidth and slow down your internet connection.
Check these, and other bandwidth-hungry apps like your favorite digital download services for games to see if you can limit their download and upload rates, which might free up room for you to browse the web and catch up on your Netflix queue without issue.
Computers often download necessary updates in the background. Better yet, you might be able to limit the bandwidth it uses, in case its hogging up your connection for the most noble of intentions. When you type an address into your browser, your computer uses something called DNS to look up and translate that into a computer-friendly IP address.
Sometimes, though, the servers your computer uses to look up that information can have issues, or go down entirely. Before you jump to those conclusions, it's important to run through the usual troubleshooting list: Check that your router is centrally located in your home, reposition its antennas, double check your network security and so on. If you want to read about more ways to optimize your Wi-Fi, check out our suggestions.
If you've run through the laundry list and your Wi-Fi is still chugging, move on to the next step. Once you've made sure there are no simple explanations to your Wi-Fi woes, you can get a more in-depth measurement of the health of your internet in a number of ways.
I would suggest starting out with a simple test through M-Lab. This will check your connection speed, essentially gauging whether your ISP is providing consistent performance no matter the content you're accessing.
This measurement isn't perfect, but it's a good starting place. How fast is your internet connection? Here's an easy way to find out. If you've done a basic first test on your internet health, and you still think something may be awry with your ISP, start researching VPNs. There are dozens of reasons to get a VPN , and just as many factors to take into account while searching for the best virtual private network , such as security, price and server locations.
Luckily, we've done that work for you already. Check out our suggestions here:.
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